Privacy Policy

Last updated: March 1, 2026

This Privacy Policy describes how Arkleaf, Inc. (“Arkleaf,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website (arkleaf.com) and our Scout platform (scout.arkleaf.app), collectively referred to as the “Services.”

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, company name, and billing information.
  • Payment Information: Payment details are processed securely through Stripe. We do not store full credit card numbers on our servers.
  • Communications: When you contact us, we collect the information you provide in your message.
  • Usage Preferences: Your Scout configurations, dashboard settings, and alert preferences.

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and interactions with the Services.
  • Device Information: Browser type, operating system, device type, and IP address.
  • Cookies: We use essential cookies for authentication and preferences, and analytics cookies to improve the Services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Services
  • Process payments and manage subscriptions
  • Send transactional communications (receipts, alerts, product updates)
  • Respond to your requests and support inquiries
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only in these circumstances:

  • Service Providers: We use third-party services (Stripe for payments, analytics providers) that process data on our behalf.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Data Security

We implement industry-standard security measures including:

  • AES-256 encryption at rest
  • TLS 1.3 encryption in transit
  • SOC 2 compliant infrastructure
  • Regular security audits and penetration testing

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a standard format
  • Opt out of marketing communications

To exercise these rights, contact us at privacy@arkleaf.com.

Data Retention

We retain your data for as long as your account is active. After account deletion, we remove personal data within 30 days, except where retention is required by law.

Cookies

We use:

  • Essential cookies: Required for authentication and core functionality.
  • Analytics cookies: Help us understand how the Services are used (can be disabled).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services.

Contact Us

If you have questions about this Privacy Policy, contact us at: